Privacy - Pongol Bespoke

cpEffective Date: [10-29-2023]

Welcome to Pongol Bespoke (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at 7 Yesufu Sanusi street off Adeniran Ogunsanya Lagos Nigeria..

When you visit our website https://pongolbespoke.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as https://pongolbespoke.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
- Personal information you disclose to us.
- Information automatically collected.
- Information collected from other sources.
HOW DO WE USE YOUR INFORMATION?
- We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
- We use personal information collected via our Sites for a variety of business purposes described below.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- We may share your information with our business partners to offer you certain products, services, or promotions.
HOW LONG DO WE KEEP YOUR INFORMATION?
- We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
HOW DO WE KEEP YOUR INFORMATION SAFE?
- We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
WHAT ARE YOUR PRIVACY RIGHTS?
- You may have certain privacy rights under applicable data protection laws.
- You have the right to request access to your personal information.
- You have the right to request correction of your personal information.
- You have the right to request erasure of your personal information.
- You have the right to object to the processing of your personal information.
- You have the right to data portability.
- You have the right to complain to a Data Protection Authority about our collection and use of your personal information.
DO WE MAKE UPDATES TO THIS POLICY?
- We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
- If you have questions or comments about this policy, you may contact us at
  Mailing Address:
  Pongol Bespoke
  7 Yesufu Sanusi Street, off Adeniran Ogunsanya
  Lagos, Nigeria
  
  Phone Number:
  +2347012946401
  
  Email:
  customercare@pongolbespoke.com

WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Sites or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; and other similar information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Information Collected from Other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties.

HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Sites for a variety of business purposes described below. We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To send you marketing and promotional communications.
To send administrative information to you.
To request feedback.
To enable user-to-user communications.
To protect our Sites.
To respond to legal requests and prevent harm.
For other business purposes.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting.